Help & Support - The URL Shortener | Get Help Using Our Tools

Help & Support

Need help using our tools? Find answers to common questions and learn how to get the most out of our URL shortening and QR code services.

Quick Start Guide

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URL Shortening

1. Paste your long URL in the input field 2. Click "Shorten" button 3. Copy your new short link 4. Share it anywhere!

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QR Code Generation

1. Enter any text or URL 2. Click "Generate QR Code" 3. Download the QR code image 4. Use it in your materials!

Frequently Asked Questions

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Is it really free?

Yes! Our URL shortening and QR code generation services are completely free with no hidden costs, subscriptions, or limits.

How long do links last?

Shortened links expire after 1 week to keep our service fast and secure. For permanent links, consider using a paid service.

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What file formats are supported?

QR codes are generated as high-quality PNG images that work perfectly for both digital use and printing.

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Is my data secure?

Absolutely! We don't store your URLs or personal information. Everything is processed securely and discarded immediately.

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Can I customize QR codes?

Currently, we generate standard black and white QR codes. Custom colors and logos may be added in future updates.

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Do I need to register?

No registration required! You can use all our tools immediately without creating an account or providing personal information.

Troubleshooting

Link not working?

• Check if the link has expired (links expire after 1 week)
• Make sure you copied the complete shortened URL
• Try generating a new shortened link

QR code not scanning?

• Ensure the QR code image is clear and not distorted
• Try scanning with a different QR code reader app
• Make sure there's enough contrast between the code and background

Service not responding?

• Check your internet connection
• Try refreshing the page
• Clear your browser cache and cookies
• Try using a different browser

Best Practices

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URL Length

Our service works best with URLs under 2048 characters. Very long URLs may take longer to process.

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QR Code Quality

Download QR codes at full resolution for best results. They work great for both digital and print use.

Link Expiration

Remember that links expire after 1 week. For long-term use, consider bookmarking the original URL as well.

Free URL Shortener - Fast, Secure, and Reliable